Contact Information
Kungsgatan 44
111 35 Stockholm, Sweden
Phone: +46 8 723 41 86
Email: info@emb-er.com
Privacy Policy
At Ember, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal data when you interact with our website and services.
Effective Date: December 10, 2025
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website.
Information You Provide
When you contact us or use our services, you may provide:
- Name and contact information (email address, phone number)
- Project details and requirements shared through contact forms
- Communication preferences and feedback
- Any other information you choose to share with us
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
- Cookie data and similar tracking technologies
Legal Basis for Processing
We process your personal data based on:
- Your consent (for marketing communications and non-essential cookies)
- Contract performance (when providing services you requested)
- Legitimate interests (for website improvement and security)
- Legal obligations (for compliance with applicable laws)
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To respond to your inquiries, provide requested services, and fulfill contractual obligations.
Communication
To send you updates about our services, respond to your questions, and provide customer support.
Website Improvement
To analyze website usage, improve our content, and enhance user experience through analytics.
Marketing
To send promotional materials about our services, only with your explicit consent.
Security and Legal Compliance
To protect our website from fraud, ensure security, and comply with legal obligations.
Information Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
- Service Providers: We work with trusted third-party providers who help us operate our website and deliver services (hosting, analytics, email services).
- Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- With Your Consent: We may share information for other purposes with your explicit permission.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data:
Encryption
Data transmitted to and from our website is encrypted using SSL/TLS protocols.
Access Controls
Limited access to personal data, restricted to authorized personnel only.
Regular Monitoring
Continuous monitoring of systems for potential security vulnerabilities.
Data Minimization
We collect only the data necessary for stated purposes.
While we strive to protect your personal data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but commit to maintaining industry-standard protections.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Contact form submissions: Retained for up to 3 years unless deleted upon request
- Analytics data: Aggregated and anonymized after 14 months
- Cookie data: Retained according to cookie-specific retention periods (see Cookie Policy)
- Service-related data: Retained for the duration of the service relationship plus applicable legal requirements
When data is no longer needed, we securely delete or anonymize it in accordance with data protection regulations.
Your Data Protection Rights
Under applicable data protection laws, including GDPR, you have the following rights:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data under certain circumstances.
Right to Data Portability
You can request your data in a structured, commonly used format.
Right to Object
You can object to processing of your personal data for certain purposes.
Right to Restrict Processing
You can request limitation of processing under specific circumstances.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided below. We will process your request promptly and confirm deletion within 30 days.
To request data deletion:
Email us at info@emb-er.com with "Data Deletion Request" in the subject line. Please include your name and any email addresses you used when contacting us to help us locate your information.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.
International Data Transfers
We are based in Sweden and primarily operate within the European Economic Area. If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your information in accordance with EU data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Ember - Data Protection
Address: Kungsgatan 44, 111 35 Stockholm, Sweden
Email: info@emb-er.com
Phone: +46 8 723 41 86
You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data appropriately.